Terms & Privacy

Updated January 8, 2019

CrystalsAndJewelry.com Terms, Policies & Order Information for all CrystalsAndJewelry.com sites and subdomains.

By submitting your order or using this site, you are signifying that you have read and agree to ALL the terms and policies on this page.

Processing time is currently 5 to 7 days prior to shipping.

Cookies – The cookie settings on this website are set to ‘allow all cookies’ to give you the very best experience, for marketing, and for advertising purposes. More information in the privacy section below.

Minimum order (after any discounts and before any shipping fees) is $9.95. Orders under this minimum will be canceled and a refund initiated.

Only click “Pay for Order” to pay for your order one time. Only one time. NO MATTER WHAT. 
Clicking multiple times can and almost always does cause multiple authorizations to your credit or debit card whether the transaction is approved or declined, and only your bank is able to remove authorizations that are not ultimately finalized and charged.

Credit or Debit Card Authorizations and Declined Orders:

In order to see if a credit or debit card passes security checks, an authorization to your card for the amount of the potential order must be run. If the order and card do not pass security checks, the order will be automatically declined by the payment system and will not be finalized. Your bank, however, usually holds the amount in case the order were to be finalized. Once a transaction is declined by the payment system, We do not have the ability to do anything with it. We cannot collect the money because it is declined and will not be finalized. It is not possible to put the money back since we are not going to get it in the first place. The authorization funds hold will, however, be removed by your bank if the the money is not paid out, which it can not be since the transactions were declined. This happens after the time frame specified by your bank which only your bank can tell you.

Coupon Codes: Coupon codes are good only for the time period specified and discounts stated on the site or in private email communications. You MUST use the valid coupon code to receive the coupon discount. You may use only one coupon per order.

General: You must be 18 or over to purchase items online at CrystalsAndJewelry.com. CrystalsAndJewelry.com items may contain or break into small parts which could be a choking hazard and are intended for competent adults 18+ only.

CrystalsAndJewelry.com makes no representation or warranties to the opinions or other service or data you may access, download or use as a result of the products or services. All implied warranties of merchantability and fitness for a particular purpose or use are hereby excluded.

Satisfaction and Handmade Jewelry Guarantees: All guarantees on the guarantees page are incorporated as part of the terms for CrystalsAndJewelry.com

All orders are handled on a first come, first served basis due to the individual nature of many of the items. All orders must be prepaid, including prepayment of shipping. We do our best to mark things sold as soon as possible. However, if the item you want to order was sold but not yet marked on the site, we will either give you a store credit or a refund.

Confirmation of information or additional details may be needed to process your order, and in this case, we will contact you.

All prices shown are in US dollars and all payments must be made in US dollars.

The terms stated at the time of your order will be in effect for that order. We reserve the right to change prices at any time, and to fix or cancel orders with pricing problems due to typographical or other errors on this website.

Policies and terms for any order are governed by the ones in force at the time the order is placed.

We reserve the right to change policies and terms for future orders by notifying you at this page.

Commenting Policy at https://meanings.crystalsandjewelry.com/comment-policy is incorporated as part of these terms.

Crystal meanings, metaphysical and spiritual healing lore is a spiritual help to healing, for inspiration, folklore, entertainment and reference only. It is not intended as prescription, diagnosis or medical advice. We would be devastated if someone got hurt or was ill because they read the lore on this site and decided to give up healthcare because of it. See your doctor or other qualified healthcare practitioner about all injuries, illness or other health related issues!

By using this site and associated materials, accessing this crystal meanings and spiritual healing lore information, and/or purchasing items from CrystalsAndJewelry.com, you acknowledge and agree that you personally assume responsibility for your use or misuse of this lore, and hold harmless CrystalsAndJewelry.com its owner, contractors, and service providers.

Shipping Information:

FREE or $5 Flat Rate Shipping within the USA
All orders are shipped via the US Postal Service. All orders within the US are eligible for FREE USPS first class shipping within the USA. US Orders may also choose to upgrade to Priority Mail for a $5 flat rate.

Please allow 5 to 7business days (business days are M-F only) to prepare your order BEFORE shipment. Weekends. holidays and vacation/office closure days do not count as business days. Then allow for shipping time. Some orders may be shipped in two packages. You will be sent an email when your order has been shipped so that you know when to expect it.

Signature or additional confirmation may be required on any order and shipment at my discretion.

Customers may request that an order by shipped to a different address than the billing address. These requests will be handled on a case by case basis and may require additional confirmation. In cases where additional confirmation is requested but not received, the order will at CrystalsAndJewelry.com’s discretion be shipped to the billing address or cancelled and a refund initiated.

Security: When you go to enter your personal and payment information to checkout, your payment information is is handled by my contracted secure, PCI-DSS compliant, SSL shopping cart service and payment processing services such as PayPal, Stripe, or Securenet.

All services that handle your information to process your credit card payment are PCI DSS compliant.

We  have chosen all these world class services specifically to ensure that your personal and credit card information stays secure at all times.

Returns & Refunds: If you are not satisfied with your purchase, just contact us immediately to let us know and get a return authorization.

Return the items in original condition postmarked within 10 days of receipt. Regular stock items will be refunded when returned according to these terms. Clearance items are non-refundable but may be exchanged.

Custom, customized, special order, and made to order jewelry items may be returned for exchange or for web-store credit.

Due to the nature of some items they can not be refunded or exchanged; we will state that clearly on those items.

We cannot give refunds or exchanges for items that don’t arrive back to me in the condition they left in, so please pack carefully and insure.

Refunds cannot be made for items returned postmarked more than 10 days after you receive the item, not in original condition, or if you do not contact us to approve the return.

In those cases, you may be eligible to receive web-store credit good for any item currently available at CrystalsAndJewelry.com at our discretion.

Gift certificate codes, shipping fees, and any handling fees are non-refundable.

Damaged In Shipping: If your item(s) arrive in a damaged condition, save ALL the boxes and packing materials, as well as the items. Then contact me immediately and we will help straighten it out. You must save all packing materials in the event that a postal or insurance inspector needs to see them for insurance purposes.

Payment Methods:

We accept major Credit Cards via Stripe credit card processor on this site.

We also accept  PayPal (including e-check and credit cards) with no PayPal account required, and Amazon Flexible Payments. We also accept checks and postal money orders (US only). We do not accept phone, fax or email orders directly, though you may contact me to request that we send you an invoice via email. Orders will be held for up to 10 days to receive your payment. Once payment has arrived and cleared in our bank we will ship the items.

Cancellation and Refusal Policy: We reserve the right to refuse or cancel any order at any time for any reason. If we have received payment, a refund for the the full amount of the payment received, including any shipping, will be Initiated at that time for that order.

Handling: At this time there is no handling charge.

Returned Check and Other Payments: There is a $50 fee for each time a check is refused/returned for any reason by your bank, which may happen up to twice per check. If a check or other payment is returned by the bank for any reason, payment by money order or cashier’s check will be required in order to ship the items. Returned check/payment fees and order amounts may be recovered by a collection agency or other legal method as a normal part of doing business.

Privacy Policy

Privacy Policy for of CrystalsandJewelry.com

Cookie policy
This website will store some information about your preferences on your own computer inside a tiny file called a cookie. A cookie is a small piece of data that a website asks your browser to store on your computer or mobile device.The cookie allows the website to remember your actions or preferences over time.

You can delete all cookies that are already on your computer, and you can set most browsers to prevent them from being placed. However, if you do this, you may have to manually adjust some preferences every time you visit a site, and some services and functionalities may not work.

Most browsers support cookies, but you can set your browser to decline them and can delete them whenever you like.You can find instructions here for how you can do that on various browsers.

This website uses cookies to:
1) Identify you as a returning user and to count your visits in traffic statistics analysis
2) Remember your custom display preferences (such as whether you prefer comments to display all-collapsed or not)
4) Provide other usability features, including tracking whether you’ve already given your consent to cookies

Enabling cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience.

The cookie-related information is not used to identify you personally and is not used for any purpose other than those described here.

There may also be other types of cookies created after you’ve visited this website. This site uses Google Analytics, a popular web analytics service that uses cookies to help to analyze how users use the site. The information generated by the cookie about your use of this website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of other website, compiling reports on website activity, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google undertakes not to associate your IP address with any other data held by Google.

Third Party Advertising
This site has third-party advertising companies serving ads to you when you visit. These companies may store information about your visits here and to other websites in order to provide you with relevant advertisements about goods and services. For example, if they know what ads you are shown while visiting this site, they can be careful not to show you the same ones repeatedly.

These companies may employ cookies and other identifiers to gather information which measures advertising effectiveness. The information is generally not personally identifiable unless, for example, you provide personally identifiable information to them through an ad or an email message.

They do not associate your interaction with unaffiliated sites with your identity in providing you with interest-based ads.

This site does not provide any personal information to advertisers or to third party sites. Advertisers and other third-parties (including the ad networks, ad-serving companies, and other service providers they may use) may assume that users who interact with or click on a personalized ad or content are part of the group that the ad or content is directed towards (for example, readers in the Pacific Northwest who read certain types of articles). Also, some third-party cookies may provide them with information about you (such as the sites where you have been shown ads or demographic information) from offline and online sources that they may use to provide you more relevant and useful advertising.

To learn more about what options you have about limiting the gathering of information by third-party ad networks, you can consult the website of the Network Advertising Initiative.

You can opt out of participating in interest-based advertising networks, but opting out does not mean you will no longer receive online advertising. It does mean that the companies from which you opted out will no longer customize ads based on your interests and web usage patterns using cookie-based technology.

Sharing Information
This site does not sell, rent, or disclose to outside parties the information collected here, except as follows:

(a) Affiliated Service Providers: This site has agreements with various affiliated service providers to facilitate the functioning of the site. For example, the site may share your credit card information with the credit card service provider to process your purchase. All administrative service providers that this site uses are required to have the same level of privacy protection as this site does, and therefore your information will be handled with the same level of care. Additionally, for example, this site may use analytic or marketing services such as Google Analytics, Google Adsense, Taboola, or RevContent, to which collection you hereby unconditionally consent.

(b) Where required by law: This site may share the collected information where required by law, specifically in response to a demand from government authorities where such demand meets the legal requirements.

(c) Statistical Analysis: This site may share Non-Personal Information and aggregated information with third parties, including but not limited to for advertising or marketing purposes. No Personal Information will be shared in this manner.

(d) Transactions: In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition, or in any other situation where Personal Information may be disclosed or transferred as a business asset.

How To Opt Out Of Interest-Based Advertising
Opting Out of Interest-Based Advertising Services: This website is a member of the Network Advertising Initiative(NAI) and adheres to the NAI Codes of Conduct as described on the NAI website. This website also adheres to the Digital Advertising Alliance (DAA) Self-Regulatory Principles. For a description of the DAA Program, please visit the DAA website.

Opting Out of Interest-Based Advertising by Third Parties: To find out more about interest-based advertising on the internet and how to opt out of information collection for this purpose by companies that participate in the Network Advertising Initiative or the Digital Advertising Alliance, visit NAI’s opt-out page or DAA’s Consumer Choice Page.

 

If you have questions regarding this site’s terms or privacy policy you may contact us.