FAQ

Frequently asked questions are answered about crystals, stones, jewelry and shopping at CrystalsAndJewelry.com.

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The #1 Question: Can you tell me what crystals would be best for....? 

Due to time constraints I am unable to answer questions about specific crystal meanings or uses. The search feature on my site and the hundreds of free articles on crystals can help you research it yourself, or if you prefer, I can research it and write a report for you.

Shopping

You mention (type of stone) on your crystal meanings page for it. Is it for sale?

All stones and other items that are for sale are clearly marked with a price on the item page and/or in the shop. Other information or photos are examples only.

Do you accept credit cards, PayPal?

I accept major credit cards online via the shopping cart.I now also accept PayPal via the shopping cart!

Is it safe to buy from your site?

My shopping cart and all payment processing is served by PCI-DSS  industry-standard SSL and PCI-DSS (Payment Card Industry - Data Security Standard) compliant services services and with industry standard SSL encryption security. Squarespace hosts my site Crystal Meanings @ CrystalsAndJewelry.com site, and you will see a Squarespace secure url during checkout.

Do you accept international orders?

I am only able to accept US orders.

Do you add me to any mailing lists if I place an order?

Only if  you indicate you want to be added! Even then you also have to opt-in to the newsletter when you get an email about it. Don't opt-in via that email, and you won't be added.

Do you offer a guarantee?

I do! See my guarantees page for full details. 

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Can I reserve an item I want until payday?

Usually, yes! Just contact me about it and I'll do my best to work it out with  you.

What if something happens and I can't get a reserved item after all?

Just let me know. I promise not to yell at you or anything like that. I'll simply put them back on the site for sale, since I've had them on hand all along. Payments or partial payments already made are non-refundable but can be used for anything in stock on the site. 

Jewelry

Does your jewelry have a guarantee?

It sure does! You can see the details on my guarantees page.

How do I care for my handmade jewelry?

Most of my handmade jewelry can be cleaned and polished with a jewelry polishing cloth or a soft, lint-free cloth. Also, storing your silver jewelry in an airtight container (such as a zip bag) can help retard tarnishing for many types of jewelry. See my jewelry care page for additional information.

Do you really make all this jewelry yourself?

I make virtually all of it myself by hand, using simple hand tools and tumble or hand polishing. If I offer a jewelry item that I acquire pre-made I note it in the item description.

Can you make me a custom piece of jewelry?

I am unable to take on  custom jewelry projects until further notice.

Do you repair jewelry?

My handmade jewelry has a guarantee, and as such I will repair or replace according to the guarantee terms. I do not repair jewelry made by others or past the guarantee terms.

Do you send information about the crystal meanings with the jewelry?

I send an information sheet with each piece of jewelry which describes it and gives the crystal meanings. 

Crystals and Stones

Where did you get the crystal meanings of stones information?

All over pretty much covers it. Some information has been gleaned from studying books on crystals and stones over the years. Other information comes from working with and collecting crystals for years. Still more information comes from people I have studied with over the years who have taught me about stone lore. I owe many thanks to the authors, people, and crystal beings who have shared their crystal wisdom.

Can I use your crystal meanings writings and photos on my site? 

If you wish to use my writings, etc. rather than write your own from the general information, I grant limited permission to quote from my articles as shown here, and you must ask for other licensing information or to use my photos here. Thanks!

Do you believe in healing properties of stones?

My experience led me to believe that the crystals can make a difference as a spiritual support to healing. I can't prove it, though, and it is anectdotal rather than scientifically substantiated.

Do you have certification as a gemologist or crystal healer? 

I approach gemstones and crystals from primarily a practical-spiritual perspective, so I've not felt a need to be a gemologist. There are many good ones we can all consult about gemological details. As for a certificate in crystal healing, no. I think learning about crystals and healing is very valuable,  and certifications are helpful for some. I began doing crystal work before there were such certificates, and I have not found a need to get one at this point in life.

Why do you have this "For educational, inspiration, reference and entertainment" disclaimer about the crystal meanings all over the place?

I do that because I don't want anyone to be confused or misguided. I don't want anyone to buy any stone or jewelry with the idea that it is a  cure or prescription for their disease or other ailment. Crystal spiritual healing lore is traditional and anecdotal support to healing rather than scientific medical fact. See your doctor or other professional healthcare practitioner for all illness, conditions, or injuries. I would be crushed if someone bought one of my stones expecting it to cure something and then ignored or didn't seek professional healthcare advice. I want you to be well. 

If you have other questions, just contact me and I will do my best to answer.